Key Account Manager - Heavy Industries, West Africa

Going fast, thinking fast, is at the heart of the movement… SKF has understood this, and every day in the world, our 40,000 employees share this commitment. Thanks to their open-mindedness and the trust placed in their ideas, we are constantly innovating. From mining to aeronautics, from trains to roller skates, our products are everywhere where technologies move. This is one of the reasons why our jobs are so rich. It is also what makes SKF the world reference in bearings. 

Do you want to be at the heart of customer relations and play a key role in developing our commercial and technical offer? Are you motivated to take responsibility for your work and to continuously grow, developing both the business and yourself among a great team?

Then you might be our next ... 

Key Account Manager – Heavy Industries, West Africa

What you can expect in this role 

We are hiring a strategic and customer-oriented Key Account Manager to manage our commercial operations in West Africa’s Heavy Industries market.

As a member of the North and West Africa Sales Team, you will be responsible for managing key accounts, leading high-value customer projects, and delivering tailored, value-added solutions that meet evolving market demands of industrial client in the region, especially for Mining, Cement and Metals industries.

You will join a global organization and collaborate with teams across the world, working to reduce friction through our technologies and services to ensure seamless operations for our customers

Key responsibilities 

• Develop and implement sales strategies to reach and surpass assigned objectives
• Align sales efforts with NWA strategies and business objectives. 
• Manage the full customer lifecycle: sales forecasting, supply planning, order handling, delivery coordination, and payment follow-up. 
• Ensure customer satisfaction and profitability through strategic account management
• Conduct regular customer visits to understand business needs, build and deepen long-term commercial and technical relationships
• Analyze market trends and customer insights to identify new business opportunities. 
• Recommend innovative solutions to enhance competitiveness and profitability. 
• Contribute to marketing initiatives, monthly forecasting, and process optimization. 
• Support promotional campaigns and strategic planning. 

What we expect for this position 

• Degree in Engineering / Marketing Strategy/Business Management, as well as technical industrial knowledge
• Demonstrated experience in account management or industrial sales, preferably in heavy industries (Mining, Cement and Metals industries)
• Self-motivated and execution focused with an ability to meet deadlines. 
• Effective communication, interpersonal and presentation skills
• Good planning and problem solving skills with ability to manage projects and deliver results across multiple markets. 
• Good learning ability, curiosity and willingness to develop further. 
• Fluent in French and English, both written and spoken
• Be willing to travel frequently to visit customers regularly to build customer relationships and trust

SKF is committed to creating a diverse environment, and we firmly believe that a diverse workforce is essential for our continued success. Therefore, we only focus on your experience, skills, and potential. Come as you are – just be yourself. #weareSKF 

What we offer 

• A collaborative and supportive work environment, with both local, regional and global teams, within an international leader in engineering
• Opportunities to work on impactful projects with leading industrial clients in a growing market. 
• Career growth within a forward-thinking and supportive organization. 

Additional information

The position is located in Abidjan, on local contract.

You will report to the Sales Manager West Africa, who is located in Abidjan, Ivory Coast.

For questions regarding the recruitment process you can contact Simona Collino, Recruitment Expert Europe & Africa on Teams/phone or email. Please note that we can't accept applications via email.

 At SKF, we are committed to promoting fairness and inclusivity throughout our recruitment process. To achieve this, we may include assessments and verify the information in your application in compliance with country-specific laws and regulations.  If you have any questions or concerns, please feel free to contact the recruiter.

Is this you? 

If you are interested and meet the above requirements, please submit your application with CV in English no later than March 5th, 2026. 

Candidates will hear from us shortly after the final application date.