Application Engineer
Requisition ID:
17700
Category:
Sales & Customer Service
Career level:
Specialist
Contract type:
Permanent
To be responsible for managing technical relational with Customers (OE/EU) or Distributors.
Responsibilities
- Contribute to opportunity generation and create customized value-added solutions.
- To contribute substantially in the development and implementation of customized solutions and other unique offerings
- To develop analytical methods, interpret and verify results from application engineering software’s to create value for customers
- To perform Application Reviews on complex machines and equipment
- To create application engineering proposals and customized solutions according to customer requirements and present to customer concisely with the application concept, design, and technical specifications.
- Monitor competitor activities in respect of products and technical development and define SKF actions plan to counter those.
- Work on customer key pain areas and develop solutions that can improve performance and result in business for SKF.
- To evaluate technical requirements and common trend in the market and provide feedback to SKF Product/ Application Competence Centers to steer new product/service design and development.
- To demonstrate, develop and transfer advanced engineering knowledge and expertise, on a high level, according to requirements in own field of work.
- To identify and develop customer needs, providing high level of creativity (develop Application Specific/ Services Offering based on product performance capabilities).
- To represent SKF and market products and services at customers and institutions through visits, presentations, seminars, and fairs.
- To develop and perform Root Cause Analysis of bearing related problems, also in new types of applications.
- To develop and execute internal and external trainings, act as a trainer and develop training material
- Ensure that the technical details of customer’s requirements, needs, and pain area are identified, compiled, recorded, and analyzed.
- Obtain customer’s product approvals in line with application proposals, product drawings, sample submitted and completed sample tests.
- Monitor customer approval tests conducted on prototypes/initial samples at customer’s premises/installations.
- Manage the portfolio of customer/technology related product development program for optimal profit
- Maintain close relationship with customer’s engineering management. Represent the voice of customer during Design FMEA & Process FMEA.
Metrics
- No of New Solutions (New Market Offer / Engineered to Order/Application specific Offer ) introduced in the Segment
- No of Industry visibility activities done – conduct technical forums/ seminars with customer.
- No of internal trainings for the SKF customer
- Documented solutions for the customer.
- Failure’s modes of application and probable solutions.
Competencies
- Mechanical Engineering Domain Knowledge- relevant work experience in Design/Application Engineering/Maintenance
- Experience of handling or working with OE/ End users.
- Result driven and passion to win
- Think and act decisively, and with clarity.
- Collaboration and Managing Internal and External Stakeholders.