Apply now »

Product Information Editor

Requisition ID:  21743
Job Category:  Engineering & Technology
Career level:  Professional
Contract type:  Permanent
Location: 

Bengaluru, IN

About SKF

SKF started its operations in India in 1923. Today, SKF provides industry leading automotive and industrial engineered solutions through its five technology-centric platforms: bearings and units, seals, mechatronics, lubrication solutions and services. Over the years the company has evolved from being a pioneer ball bearing manufacturing company to a knowledge-driven engineering company helping customers achieve sustainable and competitive business excellence.

 

SKF's solutions provide sustainable ways for companies across the automotive and industrial sectors to achieve breakthroughs in friction reduction, energy efficiency, and equipment longevity and reliability. With a strong commitment to research-based innovation, SKF India offers customized value-added solutions that integrate all its five technology platforms.

To know more, please visit: www.skf.com

 

SKF Purpose Statement

      Together, we re-imagine rotation for a better tomorrow.

      By creating intelligent and clean solutions for people and the planet

 

                                                                                     

JOB DESCRIPTION

 

 

Job Title:    Product Information Editor - Croesus interchange tool

Reports To: Manager Product Information Commercial Capabilities

Role Type:    Individual Contributor

        Location:     Bangalore

 

Key Responsibilities

  • Responsible for handling incoming feedback on the product information pages on SKF.com and turning this into insights and improved product information.
  • Accountable for monitoring incoming requests via ServiceNow, KanBan planner, HotJar and similar tools and evaluate needs from customers.
  • Interact with customers both directly and via SKF sales units worldwide.
  • Drives continuous improvement, optimization and automation of processes related to the work.
  • You use customer experience data, direct feedback and reach out to users in order to develop “customer obsessed” information to drive sales of SKF products.  
  • We have a team of knowledgeable and experienced product information managers, processes and tools to support in doing the job.  
  • Together with a small high-performing team you are to realize the vision to "offer relevant product information to enable the best customer experience".  

 

 Technical skills

  • Fluency with Microsoft Office tools - especially Excel
  • Experience of complex Web Content Management Systems (preferably Tridion Sites, ContentStack)

 

Candidate Profile:

  • 3-5 years of university studies within Mechanical Engineering or similar
  • 3+ years of work experience within application engineering, product development, product line management or similar
  • Fluency in English, both oral and written
  • Interest to collaborate with full value chain of product information (supply chain, product development & engineering and users of information)
  • Documented experience of technical writing
  • Experienced user of Excel, Power BI and preferably SQL databases
  • Experience in working with complex IT systems (such as preferably Informatica Product 360)

About SKF

SKF has been around for more than a century and today we are one of the world’s largest global suppliers of bearings and supporting solutions for rotating equipment. With more than 40,000 employees in around 130 countries, we are truly global. Our products are found everywhere in society. In fact, wherever there is movement, SKF’s solutions might be at work. This means that we are an important part of the everyday lives of people and companies around the world. See more, at www.skf.com.

Apply now »