Sales Quality Manager

SKF has been around for more than a century and today we are one of the world’s largest global suppliers of bearings and supporting solutions for rotating equipment. Our products can be found literally everywhere in society. This means that we are an important part of the everyday lives of people and companies around the world

In September of 2024, SKF announced the separation of its Automotive business, with the objective to build two world-leading businesses. The role you are applying for will be part of the automotive business. This means you will have the opportunity to be a part of shaping a new company aimed at meeting the needs of the transforming global automotive market. 

Would you like to join us in shaping the future of motion?  We are now looking for a

Sales Quality Manager - Automotive Business

The Sales Quality Manager is a critical role dedicated to ensuring the highest standards of quality across sales, application engineering, and customer service functions. This position involves implementing and maintaining a Quality Management System (QMS) tailored to the sales scope, conducting regular audits, and coordinating both internal and external audits

We are in the process of identifying a suitable candidate for the role of Sales Quality Manager. This role will be based in Pune / Bangalore and will report to the Head - OE India Sales.

   
Key responsibilities (or What you can expect in the role) 

• • Implement QMS for related scope (Sales/Application Engineering/Customer Service)
  • Conduct regular audits to ensure sales processes align with organizational standards
  • Coordinate/Support Internal (QT13) and LRQA audit
  • Coordinate/Support customer audit (PPAP/Complaint/Process sign off/Run at Rate …)
  • Train/coach for related scope (QMS/Quality Technics/Tools etc.), including e-learning
  • Report Customer Satisfaction / customer scorecard
  • Support to risk assessments (at Automotive level, in ETO projects….)
  • Support to secure that Management of Changes are properly handled (Customer Communication and Requirements (PPAP, DVP …)
  • To drive and monitor Cost of non-Quality process for Sales to achieve the target
  • To drive Customer Quality escalations with factories or other related area

Requirements (or We expect you to have/be) 

• • Quality Assurance and Management. Knowledge of quality management systems (ISO standards, Six Sigma, etc.)
  • Quality certified auditor
  • Leadership and Team Management: Inspire and lead sales teams toward achieving targets, developing and mentoring team members, fostering a culture of growth
  • Communication and Negotiation: Strong interpersonal and verbal skills to connect with clients and teams
  • Problem Solving and Decision Making: Quickly identify challenges in sales processes and implement solutions
  • Quality Control and Process Improvement: Ensure consistent adherence to sales standards and procedures
  • Customer-Centric Approach: Focus on meeting customer needs while maintaining quality standards.
  • Analytical and Reporting Skills  

You will enjoy working here if you (are/have) 

• • You thrive in leadership roles: Opportunity to lead and inspire a new team, setting the vision and guiding them towards success.
  • Proactive and Self-Motivated: You take initiative and are driven to achieve your goals without constant supervision.
  • Excellent Communicator: You have strong interpersonal skills and can effectively convey ideas and build rapport with clients.
  • Adaptable and Resilient: You thrive in a fast-paced environment and can quickly adjust to changing market conditions.
  • Customer-Centric: You prioritize customer satisfaction and are committed to understanding and meeting their needs.

SKF is committed to creating a diverse environment, and we firmly believe that a diverse workforce is essential for our continued success. Therefore, we only focus on your experience, skills, and potential. Come as you are – just be yourself. #weareSKF

 
Some additional information 

This position will be located in Pune/ Bangalore.

   
For questions regarding the recruitment process, please contact Machindra Kokare, Senior Recruitment Specialist on email machindra.kokare@skf.com.   

Is this you?  
If the answer is yes, submit your application with your CV in English no later than 05-07-2025.  Please note that we can't accept applications via email. We will screen candidates continuously throughout the application period, so make sure to submit your application as soon as possible.

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At SKF, we are committed to promoting fairness and inclusivity throughout our recruitment process. To achieve this, we may include assessments and verify the information in your application in compliance with country-specific laws and regulations. If you have any questions or concerns, please feel free to contact the recruiter.