Digital Service Manager - Identity and Access Management Automotive Business

SKF has been around for more than a century and today we are one of the world’s largest global suppliers of bearings and supporting solutions for rotating equipment. Our products can be found literally everywhere in society. This means that we are an important part of the everyday lives of people and companies around the world. 

In September of 2024, SKF announced the separation of its Automotive business, with the objective to build two world-leading businesses. The role you are applying for will be part of the automotive business. This means you will have the opportunity to be a part of shaping a new company aimed at meeting the needs of the transforming global automotive market. 

Digital Service Manager – Identity and Access Management

Automotive Business

Are you interested in leading IAM solutions that facilitate secure, seamless, and compliant access for internal and external users such as customers, suppliers, and partners?

As Digital Service Manager for Identity and Access Management, you will ensure that IAM platforms are robust, scalable, and tailored to support a dynamic ecosystem, enabling secure access and facilitating business growth and collaboration. You who are motivated by delivering value through technology will thrive in this role, where managing outsourced service providers and aligning service delivery with business objectives is part of your everyday work.

What you can expect in the role 

• Platform Ownership & Accountability: Own the Azure-based IAM solutions and ensure they are fit for business purposes, including related processes and integrations with platforms like ServiceNOW, SuccessFactors, Tesseract, and CyberArk. Ensure IAM platforms (e.g., SKF SSO, federated identity solutions) deliver secure, unified, and user-friendly access.
• Security, Compliance & Governance: Ensure IAM platforms meet global security and compliance standards, including GDPR and other data governance directives. Regularly monitor and address security risks and incidents related to external identity and access.
• Implementation, Integration & Performance Monitoring: Oversee implementation and management of IAM solutions, including SSO. Ensure smooth onboarding/offboarding with clear access controls. Track performance, enhance improvements, and lead automation and efficiency initiatives.
• Service Delivery & Stakeholder Engagement: Collaborate with stakeholders to understand needs and ensure high-quality IAM services. Manage outsourced providers, deliver clear communication and training, and ensure a positive user experience with rapid issue resolution.
• Budget Management: Oversee the IAM platform budget, ensuring cost-effective management and resource allocation.

In summary, you will manage the domain and drive the development of this area, taking full ownership of its operational responsibilities. This is a hands-on role focused on delivering results and ensuring progress within the domain. While you will lead and coordinate work across teams, the position does not include direct personnel management or team development responsibilities.

You will enjoy working here if you have

• Relevant academic background in Information Technology, Computer Science, Business Administration, or a related field;
• Extensive experience in managing IT services, preferably in IAM, within a global framework over several years.
• Security and Compliance Management: Ensuring all IAM platforms meet security standards and regulatory requirements, such as ISO27001, GDPR/PIPL, SOC2, NIST.
• Outsourced Service Management: Proficiency in managing relationships with outsourced service providers to ensure high-quality service delivery and alignment with business objectives
• Ability to respond effectively to technological developments and innovative practices.
• Effective communication and interpersonal skills, active involvement.
• Proficient English language skills both in spoken and in writing.

SKF is committed to creating a diverse environment, and we firmly believe that a diverse workforce is essential for our continued success. Therefore, we only focus on your experience, skills, and potential. Come as you are – just be yourself. #weareSKF

Some additional information
This position can be located at any SKF site globally. Preferred locations are India and within EMEA, where the position will be offered with a local contract. You will report to Gerard Schram, Services and Service Management Lead, who is located in Houten, the Netherlands.

For questions regarding the recruitment process, please contact Martin Andersson, Recruitment Expert, by email martin.n.andersson@skf.coml.

Is this you?

If the answer is yes, please submit your application and CV in English by 8 October 2025. Please note that we can't accept applications via email. We will screen candidates continuously throughout the application period, so make sure to submit your application as soon as possible.

At SKF, we are committed to promoting fairness and inclusivity throughout our recruitment process. To achieve this, we may include assessments and verify the information in your application in compliance with country-specific laws and regulations.