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Quality Engineer

Requisition ID:  11999
Category:  Engineering & Technology
Career level:  Professional
Contract type:  Permanent

Quality Engineer

 

 

Reports to:  Director Customer Quality IM USA

Location: Lansdale (preferred) or Waukegin

 

We are looking for a Quality Engineer for our Sales Quality Team in Industrial market. The position reports to the Director of Customer Quality for the Industrial Market for North America (Canada and USA). The Quality Engineer will play a vital role driving customer satisfaction through the passionate coordination of complaints, PPAPs, customer surveys and other customer related activities.  The person will act as a liaison between customers and SKF’s global factory base.  They will be a key advocate for customers.

 

Key Responsibilities:

  • Champions the SKF Group Quality Policy and philosophy.
  • Coordinates containment/corrective/improvement actions, related to customer complaints, warranty and field issues.
  • Drives implementation of the SKF Group Quality Policy and objectives.
  • Coordinate corrective action follow-up and deployment inside and outside own Business Unit
  • Perform internal Quality System Audits to ISO 9001 and ISO/TS 22163 and follow-up on internal corrective actions.
  • Coordinate PPAP request with the SKF Factories and product owners.
  • Help sales to negotiate the suitable PPAP/FAI for the type of product and application.
  • Contribute to the continuous improvement of our business processes.
  • Assist in Customer Surveys
  • Participate in and drive continuous improvement projects.
  • Assist in review of Customer General Requirements.
  • Follow up, monitor, report, and check effectiveness of improvement activities related to Quality KPI’s and audit non-conformances.

 

Requirements:

  • Bachelor’s Degree in Quality, Mechanics, Engineering, or its equivalent
  • Minimum of three years of experience in Quality Assurance
  • Experience in the field of Quality Assurance, experience in team management.
  • Very good knowledge of ISO 9001
  • Demonstrated interpersonal skills, successful teamwork experiences, and the ability to work internally and externally with persons at all organizational levels
  • Good listener with sound written and verbal communication skills as well as fluency in English
  • Qualified auditor status for ISO 9001:2015 as a minimum
  • Demonstrated ability in assuming a leadership role in teaching, coaching, developing, and mentoring employees
  • A strong desire to promote and influence change in the organization through leading by example in areas of competence
  • Must be able to self-manage with limited resources and deliver desired results, with speed and accuracy
  • Sound understanding of Quality requirements
  • Ability to travel up to 30%

 

Personal requirements:

  • Good training/coaching/facilitation skills
  • Able to influence and work in a matrix and in a cross-cultural environment
  • Passion for problem solving
  • Passion for creating a good Customer Experience
  • Excellent in communication and in forming strong partnerships, energetic and willing to work in teams
  • Strong drive to deliver results.
  • Self-starter, and motivator, change agent.

 

 

Information for Internal Applicants ONLY:

 

In accordance with SKF USA recruiting policy, please be advised that to be considered you must:

  • be in your current position for at least one year
  • have received a Full Achievement or higher overall performance rating
  • notify your current Manager of your application for this position.

 

Please note internal candidates will receive a confirmation that they have successfully applied for position.  If you do not receive this confirmation, please verify with the recruiter that your application was indeed received.

 

This Position is NOT open for International Assignment and only open to permanent U.S. residents.

About SKF

SKF’s mission is to be the undisputed leader in the bearing business. SKF offers solutions around the rotating shaft, including bearings, seals, lubrication management, condition monitoring and maintenance services. SKF is represented in more than 130 countries and has around 17,000 distributor locations worldwide. Annual sales in SEK is around 75 billion and the number of employees ca 41,000.


Nearest Major Market: Philadelphia