GMC MANAGER

Organization: Testing and Laboratories – R&D

Reporting: Reports to Test and Lab Manager

Position Type: Individual Contributor
Location: Pymouth, MI 

Main purpose of the role

The GMC Manager is responsible for leading the Plymouth GMC laboratory operations, ensuring compliance with corporate policies, environmental, health, and safety standards, and delivering high-quality analysis services. This role involves strategic planning, personnel management, resource allocation, and customer support to meet business objectives and maintain operational excellence.

Key accountabilities

•          Comply with SKF Code of Conduct, corporate policies, and EHS procedures.
•          Execute work according to defined laboratory procedures and specifications.
•          Contribute to annual departmental goals and improvement initiatives.

Personnel Management

•          Conduct performance reviews and facilitate development plans.
•          Manage staffing levels, work assignments, and team climate.
•          Track and manage departmental KPIs.

Laboratory Facility & Equipment

•          Maintain laboratory equipment and recommend upgrades.
•          Ensure cleanliness and orderliness of facilities.

Departmental Administration

•          Develop strategic and tactical plans for GMC group.
•          Prepare and manage budgets, expense approvals, and capital resource planning.
•          Maintain project data and approve reports.

Quality & EHS

•          Support quality management and approve procedures.
•          Promote safety culture and maintain zero-accident environment.
•          Address customer complaints and audit findings.

Customer Support

•          Serve as technical consultant and manage service requests.
•          Develop quotations, contracts, and work instructions.
•          Communicate status and results to customers.

Sustainability

•          Promote SKF sustainability initiatives within the department.

Competence Requirements

•    Strong leadership and people management skills.
•    Excellent organizational and strategic planning abilities.
•    Proficiency in laboratory operations, quality systems, and EHS compliance.
•    Ability to analyze data, develop technical solutions, and communicate effectively.
•    Financial experience of budgeting and resource planning.

Desired Experience

•    Experience managing technical teams in a laboratory or engineering environment.
•    Familiarity with ISO standards, quality audits, and continuous improvement processes.
•    Exposure to customer-facing roles and technical consulting.
•    Familiarity with Metallurgical, Metrological, and chemical standards

Education Requirements

•    Bachelor’s degree in engineering, Materials Science, or related technical field.
•    Advanced degree (Master’s or MBA) preferred.

Work Experience

•                Minimum 8–10 years in laboratory operations or engineering roles.
•                At least 3–5 years in a leadership or managerial capacity.
•                Proven track record in project management and cross-functional collaboration.