PX Operations Manager Italy

About PX (HR) Operations​

PX Operations is SKF’s global people experience engine — delivering precise, reliable, and human‑centered services that keep our organization moving.

We ensure accurate pay, high‑quality data, efficient lifecycle services, and clear, timely support. As a globally connected team, we simplify processes, enhance experience, and help SKF create a better tomorrow for our people, our customers, and the industries we serve.​

PX Operations — Precision in Service. Better Tomorrow in Motion. ​

As part of this transformation, we are enhancing our People Experience Operational Center in Poznan, making it the backbone of PX service delivery in Region Europe & Africa. To support this, we are recruiting a:

PX (HR) Operations Manager Italy

to lead and develop the team delivering People Services to SKF sites, located in Italy.

In this role, you will help shape how we design and deliver People Experience processes.
Together with your team, you will turn strategy into user‑friendly, effective processes that enhance employee experience and operational excellence. You will work closely with People Experience colleagues and business stakeholders to contribute to a modern and unified People Experience organization.

To thrive in this role, we believe you have an interest in how People Experience supports manufacturing environments and engineering‑driven operations, as many of your internal customers work close to SKF’s core business.

Key Responsibilities

• Lead, coach, and develop the People Services team (located both in Poland and Italy) supporting our business in Italy.
• Build an engaged, agile, and service‑focused team culture that transcends country borders.
• Provide administrative support relating to all HR - this includes but is not limited to: employment documentation preparation and update, pension administration, resolving HR & Payroll queries, employee benefit administration.
• Ensure high‑quality, compliant service delivery and a seamless employee experience.
• Act as the escalation point, ensuring service levels and operational standards are met.
• Identify and address service gaps proactively, using data and insights to enable continuous improvements.
• Collaborate across global, regional, and local PX teams to streamline processes and support solution adoption.
• Build trustful, effective relationships with key stakeholders and contribute to the ongoing PX transformation.
• Be responsible for selected PX processes and activities (e.g., Global Mobility, Power of Attorney related process, PX support for Executives, Management contact for confidential matters, participating in PX projects as Team representative).

We expect you to have

• University degree in Human Resources, Business Administration, another relevant field, or equivalent experience.
• Experience in manufacturing environment.
• Knowledge about Italian HR and Payroll processes, policies, benefits and taxation Rules, knowledge of Italian labor legislation.
• Good knowledge of office automation tools (especially MS Excel, PowerBI is also appreciated).
• Experience from a leadership role managing small – to mid‑sized teams, including responsibility for recruitment, development, task allocation, and performance management (min. 3 years).
• Experience working with and improving People Experience processes; PX/HR operational experience is required (min. 5 years).
• High proficiency in English and Italian, written and spoken.
• Experience with HR digital tools is an advantage.
• High‑level presentation capabilities and clear communication skills.
• Experience working in an international environment will be considered an asset.
• Willingness and ability to travel when required (<10%) - in particular, during the initial period, it will be required to travel to Italy to meet the Team members and understand the processes.

As a leader at SKF, you lead by example: you enable performance through empowerment and feedback, develop yourself and others, and move the business forward with a future‑oriented mindset. You build trust through transparent, authentic communication, enjoy leading and coaching diverse teams, and actively encourage change in an inclusive environment - always living the SKF values of Collaboration, Curiosity, Courage and Care.

SKF is committed to creating a diverse environment, and we firmly believe that a diverse workforce is essential for our continued success. Therefore, we only focus on your experience, skills, and potential. Come as you are – just be yourself. #weareSKF

You will enjoy working here if you

• Have empathy, a true service mindset, and enjoy creating positive employee experiences.
• Are curious, take initiative, and motivated by analyzing challenges and finding smart, practical solutions.
• Work in an organized and structured way and enjoy combining strategic thinking with day‑to‑day operational work.
• Thrive in a changing, transforming environment where you can learn, collaborate, and improve ways of working.
• Are business‑minded and interested in how People Experience contributes to SKF’s core operations.

Our offer

• An exciting global and regional working environment where trust, engagement, and change are key values.
• The opportunity to work in a diverse culture, collaborating across PX and other functions to shape future streamlined processes.
• A globally recognized company with great opportunities for professional growth and career development.
• A modern, dynamic working environment in our new Poznan office, where engaged people work together to build the future People Experience organization.
• Market-based  salary and benefits: annual bonus, loyalty bonus, private medical care, life insurance, access to MyBenefit Platform, holiday bonus, referral program, access to well-being platform, co-financing of trainings and courses
• Team building events and CSR initiatives
• A hybrid model of work

Some additional information 

This position will be located in Poznan (Poland), on local contract.

You will report to the Head of PX Operations Europe & Africa & PX Country Lead Poland, based in Poznan (Poland). 

For questions regarding the recruitment process, please contact Katrin Edelmann, Talent Acquisition Partner Europe & Africa, phone number/Teams or by email katrin.edelmann@skf.com. Please note that we can't accept applications via email, due to GDPR. 

Is this you?  

If the answer is yes, submit your application with your CV and a short motivation to why you are interested in this role in a cover letter, as soon as possible. Please note that we can't accept applications via email, due to GDPR.  

We will screen candidates continuously throughout the application period, so make sure to submit your application as soon as possible.

At SKF, we are committed to promoting fairness and inclusivity throughout our recruitment process. To achieve this, we may include assessments and verify the information in your application in compliance with country-specific laws and regulations. If you have any questions or concerns, please feel free to contact the recruiter.