People Service Manager - People Experience Operations Center

Are you an engaged HR leader with experience building well‑performing teams? Are you motivated by simplifying processes, improving service delivery, and creating People Experience solutions that truly support the business? Do you thrive where People Experience meets engineering and manufacturing?

Then you could be our next…

People Service (HR) Manager

People Experience Operational Center

SKF is on an exciting journey to modernize, standardize, and harmonize our People Experience (HR) service delivery model to create a better employee experience. This transformation enables faster and more consistent support, efficient processes, and a smoother experience for employees globally. By adopting industry‑leading and SKF best practices, we are building a scalable PX Operating Model that supports People Experience for Business — ensuring our solutions create real value today and in the future for our business.

As part of this transformation, we are strengthening our People Experience Operational Center in Poznan, making it the backbone of PX service delivery in Region Europe & Africa. To support this, we are recruiting a People Service Manager to lead and develop the team delivering People Services to SKF sites, located in Germany.

In this role, you will help shape how we design and deliver People Experience processes. Together with your team, you will turn strategy into user‑friendly, effective processes that enhance employee experience and operational excellence. You will work closely with People Experience colleagues and business stakeholders to contribute to a modern and unified People Experience organization.

To thrive in this role, we believe you have an interest in how People Experience supports manufacturing environments and engineering‑driven operations, as many of your internal customers work close to SKF’s core business.

Key Responsibilities

• Lead, coach, and develop the People Services team supporting our business in Germany.
• Build an engaged, agile, and service‑focused team culture that transcends country borders.
• Ensure high‑quality, compliant service delivery and a seamless employee experience.
• Act as the escalation point, ensuring service levels and operational standards are met.
• Identify and address service gaps proactively, using data and insights to enable continuous improvements.
• Collaborate across global, regional, and local PX teams to streamline processes and support solution adoption.
• Build trustful, effective relationships with key stakeholders and contribute to the ongoing PX transformation.
• Be responsible for selected PX processes and activities (e.g., Global Mobility, Power of Attorney related process, PX support for Executives, Management contact for confidential matters, participating in PX projects as Team representative).

We expect you to have

• University degree in Human Resources, Business Administration, another relevant field, or equivalent experience.
• Solid experience from a leadership role managing mid‑ to large‑sized teams, including responsibility for recruitment, development, task allocation, and performance management.
• Experience working with and improving People Experience processes; PX/HR operational experience is required.
• High proficiency in German and English, written and spoken.
• Experience with HR digital tools is an advantage.
• High‑level presentation capabilities and clear communication skills.
• Experience working in an international environment will be considered an asset.
• Willingness and ability to travel when required.

SKF is committed to creating a diverse environment, and we firmly believe that a diverse workforce is essential for our continued success. Therefore, we only focus on your experience, skills, and potential. Come as you are – just be yourself. #weareSKF

You will enjoy working here if you

• Have empathy, a true service mindset, and enjoy creating positive employee experiences.
• Are curious, take initiative, and motivated by analyzing challenges and finding smart, practical solutions.
• Work in an organized and structured way and enjoy combining strategic thinking with day‑to‑day operational work.
• Thrive in a changing, transforming environment where you can learn, collaborate, and improve ways of working.
• Are business‑minded and interested in how People Experience contributes to SKF’s core operations.

Our offer

• An exciting global and regional working environment where trust, engagement, and change are key values.
• The opportunity to work in a diverse culture, collaborating across PX and other functions to shape future streamlined processes.
• A globally recognized and successful company and great opportunities for professional growth and career development.
• A modern, dynamic working environment in our new Poznan office, where engaged people work together to build the future People Experience organization.
• Competitve salary and benefits: annual bonus, loyalty bonus, private medical care, life insurance, access to MyBenefit Platform, holiday bonus, referral program, access to well-being platform, co-financing of trainings and courses
• Team building events and CSR initiatives
• A hybrid model of work

Some additional information 

This position will be located in Poznan (Poland), on local contract.

You will report to Patryk Feliczek, PX EMEA Strategy Lead and PX Country Lead Poland, based in Poznan (Poland). 
If you have any questions about the position, please contact Patryk on Teams or by email patryk.feliczek@skf.com 

For questions regarding the recruitment process, please contact Josefin Nelson, Recruiting Expert EMEA on via email Josefin.nelson@skf.com. Please note that we can't accept applications via email, due to GDPR. 

Is this you?  

If the answer is yes, submit your application with your CV and a short motivation to why you are interested in this role in a cover letter, as soon as possible and no later than 22nd of February 2026.  

We will screen candidates continuously throughout the application period, so make sure to submit your application as soon as possible.