Automotive Global Customer Requirements Coordinator

SKF has been around for more than a century and today we are one of the world’s largest global suppliers of bearings and supporting solutions for rotating equipment. Our products can be found literally everywhere in society. This means that we are an important part of the everyday lives of people and companies around the world.

In September of 2024, SKF announced the separation of its Automotive business, with the objective to build two world-leading businesses. The role you are applying for will be part of the automotive business. This means you will have the opportunity to be a part of shaping a new company aimed at meeting the needs of the transforming global automotive market. 

Would you like to join us in shaping the future of motion?  We are now looking for a

                                                                                     Automotive Global Customer Requirements Coordinator- Automotive Business

We are in the process of identifying a suitable candidate for the role of Automotive Global Customer Requirements Coordinator. This role will be based in Pune and will report to the Customer Quality Manager.

SKF is strengthening its global approach toward Customer Specific Requirements (CSR), ensuring that all customer requirements are captured, assessed, negotiated, documented, deployed, and maintained across the organization. We are looking for a Global Coordinator for Customer Specific Requirements (CSR) with a strong global automotive background.   

Key responsibilities (or What you can expect in the role) 

• CSR Governance & Process Ownership

• Establish and maintain governance for Customer Specific Requirements globally.
• Maintain and improve CSR processes, templates, gap-analysis frameworks, and SharePoint databases.

• CSR Identification & Review

• Coordinate review of all General Customer Requirements (GCR) and CSR.
• Collaborate with Sales, Engineering, Quality, Logistics, Legal, and Information Security.

• Gap Analysis & Cross-functional Assessment

• Lead gap analysis against automotive & international standards and processes
• Prepare positions for negotiation.

• Customer Negotiation Support

• Support Account Managers during negotiation of customer requirements.
• Ensure all negotiated requirements are documented and stored.

• CSR Deployment & Implementation

• Develop and communicate GCR/CSR Specifications.
• Ensure implementation plans are executed globally.

• Global Training & Continuous Improvement

• Train global teams on CSR requirements.
• Drive improvements in CSR handling.

Requirements (or We expect you to have/be) 

• 5-8 years of experience in the global automotive industry.
• Deep knowledge of IATF 16949, APQP, PPAP, Core Tools, change management, and customer audits.
• Experience working with major OEMs/Tier‑1s on customer requirements.
• Strong understanding of CSR, GCR, and customer portals.
• Experience in cross‑functional processes: Sales, Engineering, Purchasing, Manufacturing, Logistics.

We offer

• Open to many opportunities and exposure to the markets.
• Get to interact with a range of people and global exposure.
• Get to work in a fair and challenging environment.
• Get in-dept knowledge of the process and systems of purchasing.
• Technically as well as software learning.

We expect you to have:

• Strong communication and presentation skills in multicultural environments.
• Analytical thinking, structured problem solving, and stakeholder management.
• Ability to lead cross-functional reviews and drive consensus.
• High ownership mindset with persistence and self‑drive.
• Ability to challenge status quo and lead change.
• Excellent command of English.
• Willingness to travel globally (short international visits as required).
• Ability to manage complex customer requirements and ambiguous situations.

SKF is committed to creating a diverse environment, and we firmly believe that a diverse workforce is essential for our continued success. Therefore, we only focus on your experience, skills, and potential. Come as you are – just be yourself. #weareSKF 

Some additional information 

The position will report to Automotive Customer Quality Manager PAN INDIA and will be located at SKF India Ltd Pune.

If you have any questions about the position or regarding the recruitment process, please contact Supriya Joshi on email Supriya.joshi@skf.com.   

 Is this you? 

If the answer is yes, submit your application with your CV in English no later than April-15-2026.   Please note that we can't accept applications via email.

We will screen candidates continuously throughout the application period, so make sure to submit your application as soon as possible.

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At SKF, we are committed to promoting fairness and inclusivity throughout our recruitment process. To achieve this, we may include assessments and verify the information in your application in compliance with country-specific laws and regulations. If you have any questions or concerns, please feel free to contact the recruiter.