Quality Supervisor

Location: Sumter, SC

Salary Range: $ 77,000.00 to $ 87,000.00

About SKF:

SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow!

SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos.

Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030.

We’re guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet.

We’re a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment.

Learn about SKF at www.skf.com.

Position Summary

The Quality Supervisor plays a key role in ensuring that the plant’s products, processes, and people consistently meet the highest standards of quality, reliability, and compliance. This position oversees daily quality operations, supports the execution of the plant’s Quality Assurance System, and ensures alignment with SKF Group policies, customer requirements, and industry standards such as AS9100.

You will lead and develop a team of quality technicians and inspectors, guide containment and problem solving activities on the shop floor, and maintain strong partnerships across production, engineering, and supply chain. This role requires a balance of hands on oversight, disciplined process management, and the ability to translate complex quality requirements into practical, sustainable practices. Quality Supervisor ensures that quality is embedded into every stage of manufacturing and that the organization continuously improves its performance and customer satisfaction.

Key Responsibilities

A. Quality Operations & Oversight

• Manage Incoming Quality Inspection and support factory based Supplier Quality activities.
• Supervise End of Line (EOL) inspection resources, processes, data collection, and shop floor level problem solving efforts across production lines.
• Lead and coordinate shop floor process containment activities to address nonconformances quickly and effectively.
• Maintain resources and oversight of the Records Room, including process improvements to meet specialized documentation requirements.
• Ensure all products meet internal Quality System requirements and customer reliability standards.
• Provide training and training materials to other departments as needed.

B. Quality Systems, Compliance & Documentation

• Lead and maintain certification to the AS9100 standard and associated programs.
• Direct ongoing review and improvement of the Quality System, including updates to procedures and documentation.
• Lead all customers, SKF, and external Quality System audits; ensure documentation is accurate and audit ready.
• Oversee creation of Certificates of Conformance and ensure robust, compliant processes.
• Maintenance of Core Documents such as PFMEA, Control Plans, Single Point Lessons

C. Customer & Supplier Quality

• Manage factory returns, including customer complaints (TERs, DERs), RGAs, and Vendor returns.
• Review customer feedback to identify trends and determine areas requiring Quality System emphasis.
• Communicate with internal team members and suppliers to resolve quality issues and support continuous improvement.
• Support the Customer and Vendor Manager in establishing inspection standards that meet company requirements

Qualifications

• Bachelor’s degree in Engineering, Quality Management, or a related technical field; equivalent practical experience and specialized training may be considered.
• 5–7 years of relevant Quality Assurance experience, including at least 3 years in a supervisory or team lead capacity.
• Broad and in depth knowledge of manufacturing processes, quality control methods, and related technologies.
• Basic data analysis skills are recommended.
• Strong ability to collaborate and communicate effectively across all levels of the organization.
• Proficiency with Microsoft Office applications, including PowerPoint, Excel, and Word.
• Eligible to work in the US

What You’ll Love About SKF:

Rest and Relaxation. Enjoy a generous PTO policy and 13 paid holidays.

Work/Life Integration. SKF supports work/life integration, home, family, community, personal well-being and health. Flexible work options available, depending on role.

Diversity in the Workplace. At SKF, we strive to embed Diversity, Equity and Inclusion in everything we do. By developing a culture of belonging, our people can flourish; leading to an inclusive, equitable environment that promotes leadership, engagement and innovation. 

Best in Class Benefits. SKF cares about the wellbeing of our employees. Comprehensive healthcare options to fit your needs and opt out payment.  Added benefits include company paid life insurance, STD, LTD. Supplemental benefits include critical illness coverage, tuition reimbursement, employee discount programs, and much more! 

Bonus. SKF offers STVS (Short Term Variable Salary) or Sales Incentive based on company performance and at the discretion of management.

Invest in your Future. Participate in our 401K program that boasts a 10% employer contribution:  100% match up to 5% of your elected contribution (100% Vested) plus an additional 5% company contribution.