Sales Engineer

Position Title: Sales Engineer
Reports To: Sales Manager / Commercial Manager

Position Summary

The Sales Engineer is responsible for driving technical sales activities, developing customer relationships, and identifying business opportunities within the assigned territory or market segment. This role combines technical expertise with strong commercial skills to propose solutions that meet customer needs, support growth objectives, and strengthen the company’s position in the market.

Key Responsibilities

Sales & Business Development

• Identify, pursue, and develop new business opportunities within the industrial, manufacturing, or engineering sectors.
• Manage the full sales cycle from prospecting to closing, ensuring alignment with revenue and margin targets.
• Conduct customer visits, technical assessments, and presentations to understand requirements and propose tailored solutions.
• Prepare quotations, proposals, and commercial terms in collaboration with internal teams.

Technical Support

• Provide technical expertise to customers regarding product specifications, applications, and performance.
• Collaborate with Engineering and Product teams to support solution development and customization.
• Offer guidance during installation, testing, and troubleshooting when necessary.
• Maintain strong product knowledge to effectively articulate value propositions.

Customer Relationship Management

• Build and sustain long‑term relationships with customers, distributors, and key stakeholders.
• Monitor customer satisfaction and address issues proactively.
• Conduct regular business reviews and identify opportunities for upselling or cross‑selling.
• Maintain accurate records in CRM systems and report sales performance regularly.

Market Analysis & Strategy

• Monitor market trends, competitor activities, and customer insights to support strategic decision‑making.
• Participate in marketing activities, trade shows, industry events, and product demonstrations.
• Provide feedback to internal teams regarding market needs, product enhancements, and innovation opportunities.

Collaboration & Internal Support

• Work closely with Operations, Finance, Customer Service, and Supply Chain to ensure on‑time delivery and customer satisfaction.
• Support forecasting, budgeting, and pricing strategies.
• Participate in training sessions and continuous improvement initiatives.

Qualifications & Requirements

Education

• Bachelor’s degree in Engineering (Mechanical, Industrial, Electrical, Mechatronics, or related field).

Experience

• 2–5 years of experience in technical sales, sales engineering, or a similar customer‑facing engineering role.
• Experience in industrial products, machinery, bearings, automation, or manufacturing environments is an advantage.

Technical Skills

• Strong understanding of engineering principles and product applications.
• Ability to read technical drawings/specifications and provide solution‑based recommendations.
• Proficiency with CRM platforms and ERP systems.
• Solid analytical, negotiation, and presentation skills.

Soft Skills

• Excellent communication and interpersonal abilities.
• Strong problem‑solving and decision‑making skills.
• Customer‑centric mindset and ability to influence at different organizational levels.
• Self‑driven, organized, and results‑oriented.
• Willingness to travel as required.

What We Offer

• Opportunity to join a dynamic engineering and commercial environment.
• Potential for professional growth and development within a global organization.
• Competitive salary, commissions, and benefits package.
• Collaborative and innovative workplace culture.